Contact Information

We'd love to hear from you!

Whether you have a question about a product, an existing order, or simply want to learn more about Moth – A Nova Design Co., we're here to help.

Customer Support

Email: info@mothanovadesignco.com

We strive to respond to all inquiries within 1–2 business days.

Please note that response times may be slightly longer during holidays, market events, or periods of high order volume.

Before Contacting Us

To help us assist you as quickly as possible, please include:

• Your full name
• Your order number (if applicable)
• A brief description of your question or concern

If you're contacting us about a damaged shipment, please also include clear photos of the product, packaging, and shipping label.

Thank you for supporting Moth – A Nova Design Co. We appreciate the opportunity to create handcrafted functional art for your home and are committed to providing thoughtful, personal customer service.